Sonoma Testing Warranty
Sonoma Testing Product Warranty
Sonoma Testing stands firmly behind the products we sell and offer a one-year warranty from the time of invoice.
In the case of a warranty claim a customer service email should initiate the contact, and a written notice must formalize the claim. Once the claim is filed, Sonoma Testing will either perform an onsite inspection or issue a return authorization (RMA). If an RMA is issued, please follow the specific shipping instructions provided by Sonoma Testing as not doing so could result in the delay or denial of a claim.
When goods are found to be defective, Sonoma Testing’s sole obligation under this warranty shall be to repair or replace such goods at their option without charge to the purchaser, or refund the purchase price of the goods. In no event shall Sonoma Testing be liable for indirect, consequential, or special damages.
This warranty is exclusive and in lieu of all other warranties, expressed or implied, including, but not limited to warranties of merchantability and fitness for a particular purpose.